In this series, we will be meeting some of the Docobo team members and finding out more about their roles.

Meet Lazin, she is one of our Service Managers, who joined the Docobo team in 2021.

What do you typically do in a day in your role?

Every day starts for me with a brainstorming session with Docobo’s project managers.

As my role is mostly working within the West Midlands team, my day is spent engaging with care providers across the region, meeting with care home directors and proprietors to raise awareness of the remote monitoring project – as well as debunking some of the myths around remote monitoring.

As the providers we work with are having to adopt digital systems in order to meet the Enhanced Health in Care Homes government initiative – I do a lot of work around supporting and collaborating with them on this.

Working with Primary Care Network (PCN) leads, Integrated Care Board (ICB) Project Leads, ICB Care home quality leads and Local Authority representatives, I also help to plan and deliver PCN care home engagement events. In addition, I also work with the ICB project teams to support project evaluation and support with benefits realisation work and surveys.

As we work across a range of ICBs – it’s really important that we share expertise and lessons learned from early adopters – so that the whole region benefits. To sum up my role in three words: troubleshooting, brainstorming and collaboration!

What do you particularly enjoy about your role?

My role is dynamic, interesting and multifaceted – which is the thing I enjoy the most.

As care home managers can be inundated with day to day responsibility – I enjoy collaborating with them in order to make their experience of implementing a new system less challenging  – giving guidance and support to ensure the implementation process is smooth.

I really enjoy making a difference. As an individual I am goal orientated, and take pleasure in seeing the achievements.

What do you find challenging about your role?

Factors that are outside of my control.

What did you do before you joined Docobo?

I am a registered general nurse by profession, my background is in health and social care management with a focus in quality and compliance of services. Prior to joining Docobo I worked as a quality and compliance consultant across the region.

Are your colleagues supportive?

I’m fortunate to be surrounded by incredible individuals that make ‘the Docobo family’: from the project managers to the operation teams that I work with on a day to day basis. They are supportive and considerate, we’re always happy to assist one another in any way possible.